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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

2 requests

kangum
Posts: 59
Joined: Sun 25. Feb 2018, 03:29

2 requests

Postby kangum » Wed 21. Aug 2019, 20:48

Can wacom please sell the wacom remote dongle separately in the wacom store. Right now if you lose the usb which is really easy to do the wacom remote becomes useless because there is no way to replace it. The second is if you ever release a Wacom remote 2 can you please make it blue tooth instead so having a dongle is not an issue. If Bluetooth is fast enough for a mouse than the remote should be no problem.

wacom5
Posts: 1464
Joined: Tue 8. Aug 2017, 14:35

Re: 2 requests

Postby wacom5 » Fri 23. Aug 2019, 11:24

Hello,

We appreciate your feedback. Unfortuantely, the USB dongle for the ExpressKey Remote (EKR) is not available separately so it's not possible to have available for sale separately. It is always included with the EKR kit.

As for Bluetooth, I think this could be feasible but the developers need to consider potential risks like interference with other devices and compatibility.

I any case, I have forwarded both your requests to the respective teams.
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