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New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Use Wacom pen in ZOOM meeting and OneNote 365

daniChoen
Posts: 2
Joined: Mon 27. Apr 2020, 08:19

Use Wacom pen in ZOOM meeting and OneNote 365

Postby daniChoen » Mon 27. Apr 2020, 08:29

I am using a Wacom tablet on ZOOM and OneNote 365.
Because I am using the pen option, it's not recognized as a mouse, and when I share my screen, the other participants can't see my mouse moving, even in when I press the mouse option in the annotate options.
Is there a way to fix it? I wan the other participants to see my mouse moving.

wacom5
Posts: 1468
Joined: Tue 8. Aug 2017, 14:35

Re: Use Wacom pen in ZOOM meeting and OneNote 365

Postby wacom5 » Mon 27. Apr 2020, 08:51

Which operating system are you using? You should check with Zoom as well. Some screen sharing apps have features to hide the cursor set ON by default.
Need immediate help? Contact our Support: https://support.wacom.com

daniChoen
Posts: 2
Joined: Mon 27. Apr 2020, 08:19

Re: Use Wacom pen in ZOOM meeting and OneNote 365

Postby daniChoen » Mon 27. Apr 2020, 09:16

wacom5 wrote:Which operating system are you using? You should check with Zoom as well. Some screen sharing apps have features to hide the cursor set ON by default.


Im using Windows 10.
And when I use the regular mouse and select the mouse option in the annotate, they are able to see my mouse. I occurs only when I use the pen.

wacom5
Posts: 1468
Joined: Tue 8. Aug 2017, 14:35

Re: Use Wacom pen in ZOOM meeting and OneNote 365

Postby wacom5 » Tue 28. Apr 2020, 08:51

Make sure this box is ticked in the Pen & Windows Ink settings.
[img]https://i.imgur.com/R97L2cD.png[/img]
Need immediate help? Contact our Support: https://support.wacom.com


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