Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Unable to register refurbished product

KLost45
Posts: 1
Joined: Thu 6. Aug 2020, 13:29

Unable to register refurbished product

Postby KLost45 » Thu 6. Aug 2020, 13:44

Hello, i've bought a refurbished Wacom Intuos S from the Wacom store. I followed the guide for the installation and everything went fine. I noticed that from the video on how to register the device i miss the registration step and from the site it say that no device is registered. I also tried to register using the serial number but the system said that with this device i can only register it using the Wacom Desktop Center. I searched all over the web but couldn't find anything. Any help would be greatly appreciated!

wacom6
Posts: 10
Joined: Tue 10. Sep 2019, 08:30

Re: Unable to register refurbished product

Postby wacom6 » Mon 10. Aug 2020, 08:12

Hi, best would be to get in contact with Wacom support at https://support.wacom.com/ in your region directly. They can help you registering your device.


Return to “Other topics”