Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Is there a way to email Wacom for support?

chikitin
Posts: 8
Joined: Sun 13. Dec 2020, 23:28

Is there a way to email Wacom for support?

Postby chikitin » Sun 13. Dec 2020, 23:35

Hi,

Does Wacom have email support/customer sercice?

wacom5
Posts: 1464
Joined: Tue 8. Aug 2017, 14:35

Re: Is there a way to email Wacom for support?

Postby wacom5 » Mon 14. Dec 2020, 12:19

Need immediate help? Contact our Support: https://support.wacom.com

chikitin
Posts: 8
Joined: Sun 13. Dec 2020, 23:28

Re: Is there a way to email Wacom for support?

Postby chikitin » Mon 14. Dec 2020, 13:25



I had tried the "Contact-Support" and one needs to select the region and then fill out a long list. I have registered my tablet and logged in to the Wacom site. I was hoping the form for registered users was shorter. The form also doesn't give me an option for troubleshooting connection issues ( in my case Bluetooth).

Is this forum administered by the Wacom?

wacom5
Posts: 1464
Joined: Tue 8. Aug 2017, 14:35

Re: Is there a way to email Wacom for support?

Postby wacom5 » Tue 15. Dec 2020, 13:11

Yes, we have the FAQ, the first link I shared.
https://www.wacom.com/support
Plenty of Bluetooth related articles like https://www.wacom.com/en-de/support?guideId=003-302 for example.
Need immediate help? Contact our Support: https://support.wacom.com


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