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Companion 2 boots into bios

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 1
Joined: Fri 30. Dec 2016, 10:14

Companion 2 boots into bios

Postby matakar » Fri 30. Dec 2016, 10:16

Hello everyone,

after my companion 2 crashed some minutes ago it only boots directly into bios. No matter what happens resetting bios settings doesn't change anything too. Any idea? Thanks!

Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Companion 2 boots into bios

Postby wacom1 » Fri 30. Dec 2016, 10:37

Check the boot options in BIOS and if possible select the SDD to boot from. If there is no internal boot option, the unit needs repair - perhaps the SSD is faulty or the data corrupted. (It might be possible to boot from USB stick, but that would need a prepared UEFI bootable USB stick and os.)

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