Customer Support: https://support.wacom.com/

DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Wacom MSP Wacom Link Error

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Fleabane
Posts: 3
Joined: Sat 30. Sep 2017, 18:17

Wacom MSP Wacom Link Error

Postby Fleabane » Sat 30. Sep 2017, 18:23

Hi All

Hope somebody better informed might be able to help or suggest ways I can test to find the fault

I have just bought a Wacom MSP 16 (the i5 version) I am trying to connect to my 2015 MacBook Pro via the Wacom Link

I am using the middle connector on the MSP, whilst my MBP can see the MSP as an input device I get an error on the MSP stating no signal, so I cannot use the MSP in Display mode

Can anyone help me please?

Fingers crossed and thank you

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Wacom MSP Wacom Link Error

Postby wacom4 » Mon 9. Oct 2017, 08:51

Please post more details of your setup - which cable is plugged in where into the Wacom Link?
Could you test with any other computer?
What does the Display setting of your Mac tell you?

Fleabane
Posts: 3
Joined: Sat 30. Sep 2017, 18:17

Re: Wacom MSP Wacom Link Error

Postby Fleabane » Mon 16. Oct 2017, 06:58

It was a faulty Wacom Link, now resolved with a replacement


Return to “Pen Computers”