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MSP 16 with external monitor blanks out

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 1
Joined: Thu 13. Sep 2018, 03:33

Re: MSP 16 with external monitor blanks out

Postby flengyel » Thu 13. Sep 2018, 03:58

I have an MSP16 i7 connected to a Cintiq Pro 24 through the central USB-C adapter. It is possible to use the latest Iris 500 display adapter driver, provided you configure only one display. I have no blanking if I configure Intel Graphics Settings -> Display -> Multiple Displays -> Single Display with the “Digital DIsplay CintiqPro24P” selected. The touch screen of the MSP16 still functions, which is useful for me on the occasions when I want to use touch gestures, since I have the nontouch Cintiq Pro 24. In the single display configuration, of course, the MSP16 display is now permanently blanked. The are several benefits though: the sleep mode is restored if the Intel Display adapter is used. The Microsoft Basic Adapter had other problems: it is incompatible with Black Ink, which refuses to load brushes if the Microsoft Basic Adapter is used. So it is possible to work, though I would have preferred if display cloning was usable. Maybe I’ll spring for the CPU Module, though it would set me back...

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