New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

MSP 16 + Win 10 Fall Creator Update = Problems

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
pyercoffin
Posts: 3
Joined: Thu 26. Jan 2017, 06:39

MSP 16 + Win 10 Fall Creator Update = Problems

Postby pyercoffin » Fri 20. Oct 2017, 07:15

Hey everyone!

So I just updated Win 10 to the fall creator update.
And some programs crash randomly at launch. I don't know if it's specific to my MSP of if it's a general issue.
Wordpad most of the times crashes, but randomly doesn't and works properly.
And Toonboom Harmony just shows the splash screens and disappears.
In both cases the event manager just says that the programs crashed without giving any clues as to why (at least not clearly to me).
I reverted back to the "normal" creator update, and everything works fine again.
Has anyone updated yet? Or have any clues as to why this is happening?
Thanks!

Pyer

wacom1
Posts: 565
Joined: Tue 29. Nov 2016, 09:46

Re: MSP 16 + Win 10 Fall Creator Update = Problems

Postby wacom1 » Fri 20. Oct 2017, 13:41

I am using MSP with the Creators Fall Update with the 6.3.25-3 driver. Wordpad runs fine and has not crashed so far. In the beginning after the update there was some slow reaction, when Windows was busy still in background, but that disappeared after a whie.


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