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MSP 16 with external monitor blanks out

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
mem5000
Posts: 22
Joined: Fri 30. Dec 2016, 16:05

MSP 16 with external monitor blanks out

Postby mem5000 » Fri 30. Dec 2016, 18:40

I have an MSP 16 -- i hooked up an external monitor to it via a usb-c adatper and HDMI cable...
it all works BUT,

my MSP screen, keeps blacking out for a second. I've updated the nvidia driver and it seemed to help a little... but it will randomly go black for a half second and come back on. Very annoying!

Ive tried a different USB-C Hub and it does the same thing.

anyone have any thoughts?

ostonica
Posts: 15
Joined: Fri 30. Dec 2016, 19:42

Re: MSP 16 with external monitor blanks out

Postby ostonica » Sun 1. Jan 2017, 15:02

Is your USB-C hum a powered hub?
Jim


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