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Cintiq Pro 13 FHD No display signal

Cintiq and Cintiq Pro
antonie15
Posts: 4
Joined: Fri 30. Dec 2016, 22:59

Cintiq Pro 13 FHD No display signal

Postby antonie15 » Fri 30. Dec 2016, 23:15

Hello,

I got the Cintiq Pro 13 FHD Tablet today and I'm trying to use it with a normal laptop with no mini display port running Windows 8.1.

I have one USB-C cable connected from the tablet to the Wacom Link, from there:

- An Mini Display Port to HDMI Adaptor (from A+) is connected to the Link and a HDMI cable is connecting that Adaptor to the HDMI Port on the Laptop

- USB 3.0 Cable from Wacom Link is connected to a USB Hub with usb 3.0 port -> connected to the only USB 3.0 Port on the Laptop

The Pen and touch functions seem to be working fine, but the display says 'No signal'. I've tried with two different HDMI cables (that work on other devices) and moving the Wacom link to each of the USB-C ports on the tablet.

Current Driver Version: WacomTablet_6.3.19-3

What do you think could be the reason?
I've ordered a Mini Display Port to HDMI cable, just in case, and I'm waiting for it till then.

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