DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver will be released early this week. Keep an eye out in the Wacom Desktop Center for the update notice. However, a new Mac OS security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946


Wacom Drivers:
June 2018: New drivers released version 6.3.30 for Win and 6.3.30 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Wacom Mobile Studio Pro 13" side switch problem

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Bilboudo
Posts: 36
Joined: Mon 6. Mar 2017, 14:06

Wacom Mobile Studio Pro 13" side switch problem

Postby Bilboudo » Thu 26. Oct 2017, 17:47

Just today the side switch to turn on/off the MSP started to have a problem: it works properly to turn on/ hard reset the PC, but it doesn't work at all when I want to suspend the PC. I haven't any idea on what could be happened (aside the fact that I've disabled the automatic updates of Windows 10, but I don't think that it could be correlated), but I suppose it's a software issue.

Any idea?

tomatogoatee
Posts: 40
Joined: Wed 18. Jan 2017, 14:21

Re: Wacom Mobile Studio Pro 13" side switch problem

Postby tomatogoatee » Mon 6. Nov 2017, 13:10

Just out of curiosity, in the power settings, the power switch can be be set to 'Do Nothing.' Is it possible that setting got changed? If it hasn't been changed, then try changing it to a different action then back to 'sleep' and see if it starts behaving.

Bilboudo
Posts: 36
Joined: Mon 6. Mar 2017, 14:06

Re: Wacom Mobile Studio Pro 13" side switch problem

Postby Bilboudo » Tue 7. Nov 2017, 08:36

You've got the point! That was exactly the problem! Thank you so much!
I have no idea on how it could be changed without I do anything but... now I have to recall this in future. ^_^


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