Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

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hand left for new drivers?

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 6
Joined: Mon 28. Aug 2017, 14:05

hand left for new drivers?

Postby cedric3d » Fri 27. Oct 2017, 09:15


Since 2 or 3 update, the option to choose left or right hand disapear from the option panel.

My Problem is : Im left hander, so I want to put the 'left hand' on my windows settings.
BUT then, on express keys are inverted (what you set on left is set to right)

SO usually I keep this setting in window and I turn 'right hand' on wacom settings.

But now, how can we do that?

OR you could keep the left on left and right to right for the express kery no?

Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: hand left for new drivers?

Postby wacom1 » Fri 27. Oct 2017, 12:34

We are aware of this issue. Please assign the 'right' buttons in the driver to the Expresskeys shown 'left' in the driver and vice versa for the moment.

Posts: 6
Joined: Mon 28. Aug 2017, 14:05

Re: hand left for new drivers?

Postby cedric3d » Tue 31. Oct 2017, 13:31

Thx for your reply...

For now i prefer to stay with my old driver. Do you have any idea when this will be fixed? Thx a lot.

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