Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
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Driver update suggestion: Touch ring buttons

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
tomatogoatee
Posts: 44
Joined: Wed 18. Jan 2017, 14:21

Driver update suggestion: Touch ring buttons

Postby tomatogoatee » Fri 3. Nov 2017, 14:11

Please, please, PLEASE give us an option to disable the touch ring on the MSP and allow us to assign other functions to the buttons!

Personally, I just can't use the touch ring because it either doesn't register my finger or it registers 500 inputs once I touch it. Seriously, I cannot use it to adjust brush size or even as an undo/redo wheel... Please, just allow me to assign the left and right sides of the rings to undo/redo and the top and bottom to brush size up/down like I use to on my Companion...

Seriously, as it stands, the Cintiq 13HD has more express key options than the MSP 16. (9 programmable buttons vs 8)

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