Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Connect a MSP 16 to a cintiq 21UX(DTK-2100)

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
MargueriteSauvage
Posts: 1
Joined: Mon 6. Nov 2017, 09:59

Connect a MSP 16 to a cintiq 21UX(DTK-2100)

Postby MargueriteSauvage » Mon 6. Nov 2017, 10:28

Hi,
I would like to use my MSP16 to my good old cintiq, which is DVI-I(single link) so I have quite a chain of adapters:

Wacom Link > Apple displayport to DVI-D(dual link) > DVI-D(single link) to DVI-I(dual link) > DVI-I(single link)

and guess what... it's not working. The same setup minus the wacom link is working to connect my Macbook Pro to the cintiq.
Before inverting in different adapters with a chance of having them not working either, I would like to know if it is actually possible to connect them.

Thanks

Marguerite Sauvage
https://www.artstation.com/margueritesauvage

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