Hey folks, I just joined the forum to discuss this issue. Seems like a few other folks have the same problem.
Truth be told, I bought a used one from someone. It worked very well for a first month but after that it started flashing randomly. I reinstalled the both graphic drivers (Intel and Nvidia) and the problem still persists. And I found that there might be a possible issue with the overheating. But my MSP is pretty well ventilated. Any of you guys have the exact same issue?
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
MSP 16 16/512: Screen Randomly Flashes into black
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AribaNasmah
- Posts: 1
- Joined: Sat 2. Dec 2017, 06:13
Re: MSP 16 16/512: Screen Randomly Flashes into black
I had the similar issues but it was resolved after I uninstall the driver and reinstall it again.
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sethjames9000
- Posts: 6
- Joined: Fri 22. Dec 2017, 04:49
Re: MSP 16 16/512: Screen Randomly Flashes into black
Which driver? the one for the graphics card or wacom?