New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

MSP 16 16/512: Screen Randomly Flashes into black

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
ambelamba
Posts: 1
Joined: Tue 28. Nov 2017, 17:46

MSP 16 16/512: Screen Randomly Flashes into black

Postby ambelamba » Tue 28. Nov 2017, 17:51

Hey folks, I just joined the forum to discuss this issue. Seems like a few other folks have the same problem.

Truth be told, I bought a used one from someone. It worked very well for a first month but after that it started flashing randomly. I reinstalled the both graphic drivers (Intel and Nvidia) and the problem still persists. And I found that there might be a possible issue with the overheating. But my MSP is pretty well ventilated. Any of you guys have the exact same issue?

AribaNasmah
Posts: 1
Joined: Sat 2. Dec 2017, 06:13

Re: MSP 16 16/512: Screen Randomly Flashes into black

Postby AribaNasmah » Sat 2. Dec 2017, 06:16

I had the similar issues but it was resolved after I uninstall the driver and reinstall it again.


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