Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Wacom MSP 13" new Bios Update

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Bilboudo
Posts: 36
Joined: Mon 6. Mar 2017, 14:06

Wacom MSP 13" new Bios Update

Postby Bilboudo » Fri 8. Dec 2017, 10:53

Hello to everyone!

Today I noted that there is a BIOS update (from 1.00 to 7.00 version) for my MSP 13".
What should it change with this update?

I prefer to ask before to update, just because I've had problems with the latest driver (6.3.25-5) and currently I'm still using the oldest one (6.3.22-5), so I don't want do discover that this BIOS update is in some way related to the use of the last driver....

In other words, I don't want to make my device to get any malfunction...

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Wacom MSP 13" new Bios Update

Postby wacom1 » Fri 8. Dec 2017, 15:32

The firmware update has no effect on the driver, but fixes an Intel security issue on certain types of CPUs. Make sure to have a password for Windows login configured. If you are using fingerprint or PIN for login, this has to be configured again on Windows restart after the update procedure.


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