Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Does Mobile Studio Pro have thunderbolt?

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
sethjames9000
Posts: 6
Joined: Fri 22. Dec 2017, 04:49

Does Mobile Studio Pro have thunderbolt?

Postby sethjames9000 » Tue 26. Dec 2017, 18:37

Does MSP have thunderbolt? if so which version? 1,2,or 3?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Does Mobile Studio Pro have thunderbolt?

Postby wacom1 » Thu 28. Dec 2017, 14:28

No, it has only 3 standard USB-C ports, 2 are USB 3.1 Gen2, the middle one is USB 3.1 Gen1 type with Alternate mode displayport 1.3. (Attaching HDMI display needs an adapter) We do not support 'power delivery', but will power peripherals up to 5V, 1.5A.

sethjames9000
Posts: 6
Joined: Fri 22. Dec 2017, 04:49

Re: Does Mobile Studio Pro have thunderbolt?

Postby sethjames9000 » Tue 2. Jan 2018, 18:01

I wish I would have read this before someone on the Wacom chat support told me that it does have Thunderbolt.


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