DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Net Booting Mobile Studio Pro 13"

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Torfin
Posts: 3
Joined: Fri 9. Mar 2018, 00:53

Net Booting Mobile Studio Pro 13"

Postby Torfin » Fri 9. Mar 2018, 01:28

I've been attempting to net boot a recently purchased Mobile studio pro but haven't been able to select ip/v4 in order to pull the wim. As far as I can tell I have everything enabled properly and I am using a PXE enabled USB C to ethernet adapter.....any ideas?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Net Booting Mobile Studio Pro 13"

Postby wacom1 » Fri 9. Mar 2018, 09:51

Do you see the device in UEFI/Bios ? (You can power down, then start while pressing VolumeUp+Down til you see 'please wait...', then on the blue troubleshooting screen select UEFI net or UEFI/Bios.

Torfin
Posts: 3
Joined: Fri 9. Mar 2018, 00:53

Re: Net Booting Mobile Studio Pro 13"

Postby Torfin » Wed 14. Mar 2018, 01:37

wacom1 wrote:Do you see the device in UEFI/Bios ? (You can power down, then start while pressing VolumeUp+Down til you see 'please wait...', then on the blue troubleshooting screen select UEFI net or UEFI/Bios.


Once there I select EFI Network Boot but am prompted with "System doesn't have any Network boot option. Please select other boot option in Boot Manager menu OR Enable PXE Boot Option in SCU."
Only options I have relating to Pixie boot are Disabled, IPv4, IPV6 and IPv4/IPv6
I've tried them all too no effect.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Net Booting Mobile Studio Pro 13"

Postby wacom1 » Wed 14. Mar 2018, 07:55

I did some research and found: The BIOS of MSP does support PXE-Boot but requires a specific type of adaptor to work with.
The adaptor has to be based on the “ASIX AX88179, AX88178A, AX88772C, AX88772B, AX88772A” chipset.
Wacom recommends to select USB-C to Ethernet adaptors based on “AX88179” since those are supporting Gigabit-Ethernet and USB 3.0 / USB-C.

I don't have such an adapter to test and cannot confirm that. Please check the adapter you are using.

Torfin
Posts: 3
Joined: Fri 9. Mar 2018, 00:53

Re: Net Booting Mobile Studio Pro 13"

Postby Torfin » Wed 21. Mar 2018, 22:06

Ah! great find! The Type C adapter I currently have (Both Dell and Trip lite) don't seem to work with the MSP but do with other type devices so I went ahead and purchased the following (https://www.amazon.com/gp/product/B011D ... UTF8&psc=1). It specifically states AX88179 as the chipset and should be here tomorrow so I'll have an update soon.

Michellewombles
Posts: 1
Joined: Sat 24. Mar 2018, 12:05

Re: Net Booting Mobile Studio Pro 13"

Postby Michellewombles » Sat 24. Mar 2018, 12:09

In the wake of refreshing the profiles, my wacom mobile studio has had three to four times longer time booting up windows, I don't have a clue about what's doing this, this is a work machine so it has only Photoshop introduced on it beside what accompanied it. How might I begin to investigate this? I have the leader model of MSP 16. No USB paraphenalia associated. The profiles refresh went easily, just the boot time from frosty boot has backed off, standard restart is as quick as ever.


Return to “Pen Computers”