Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Wacom Driver Troubleshooting

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
wacom4
Posts: 159
Joined: Tue 29. Nov 2016, 09:49

Wacom Driver Troubleshooting

Postby wacom4 » Thu 22. Mar 2018, 13:56

Wacom drivers manage the data received from Wacom devices. This data is generated by sensors created to read Pen, Touch, ExpressKeys, Touchrings and Touchstrips input from the user.

Excluding Pen Computers (which have all sensors connected to the main board), the driver receives this data via USB or Bluetooth. If you are having issues, it's always a good idea to start by cross checking your connection.

NOTE: The Wacom driver will not control how video Input or Output performs. This is done by the Operating System and the Graphics Card Drivers.

If you get an error message when opening the Wacom Tablet Properties, please check the list below:

Windows:
Mac OS:

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