Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Driver Troubleshooting

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
wacom4
Posts: 149
Joined: Tue 29. Nov 2016, 09:49

Wacom Driver Troubleshooting

Postby wacom4 » Thu 22. Mar 2018, 13:56

Wacom drivers manage the data received from Wacom devices. This data is generated by sensors created to read Pen, Touch, ExpressKeys, Touchrings and Touchstrips input from the user.

Excluding Pen Computers (which have all sensors connected to the main board), the driver receives this data via USB or Bluetooth. If you are having issues, it's always a good idea to start by cross checking your connection.

NOTE: The Wacom driver will not control how video Input or Output performs. This is done by the Operating System and the Graphics Card Drivers.

If you get an error message when opening the Wacom Tablet Properties, please check the list below:

Windows:
Mac OS:

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