Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Problem volume control button Cintiq Companion

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Molly1
Posts: 1
Joined: Thu 3. May 2018, 11:43

Problem volume control button Cintiq Companion

Postby Molly1 » Thu 3. May 2018, 12:01

Hello, I have a 4 year old Cintiq Companion, and the volume button (situated top left-in landscape) doesn’t work. When I press it, I get a volume display on the screen, but it just goes up and down on its own with a clicking noise, and the volume doesn’t change. The only way to get rid of the volume display is to restart tablet. I can control the volume by swiping in from the right, and selecting volume control, but it’s a faff, as I’m disabled. I’ve gone through all of the settings, and updated every driver.
If anyone is able to advise, please bear in mind that I’m slow, and not tech savvy. Thank you

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