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MSP 13 card reader issue

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
baltasar
Posts: 1
Joined: Thu 24. May 2018, 12:05

MSP 13 card reader issue

Postby baltasar » Thu 24. May 2018, 12:40

Hi,
the card reader doesn't insert sd cards. They're getting in but the reader can't hold them and they're ejected.
Am I doing something wrong?
thanks.

wacom1
Posts: 883
Joined: Tue 29. Nov 2016, 09:46

Re: MSP 13 card reader issue

Postby wacom1 » Sat 26. May 2018, 07:44

You need to push the SD card til it clicks. Push it again to release it. If the slot is faulty, contact Wacom support for help.


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