New user account
If you have trouble to create a new user account and do not receive a confirmation Email, please contact our customer support https://www.wacom.com/en-gb/support and we will manually approve your account.
Please send an Email in which you tell us that you agree our Wacom privacy policy. Thank you for your understanding.

Wacom Drivers
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Pan/Scroll Cursor stuck. Mouse not moving until release.

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
thegamekid93
Posts: 1
Joined: Thu 24. May 2018, 17:55

Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby thegamekid93 » Thu 24. May 2018, 18:16

I have one of my pen buttons set to Pan/Scroll when I hold it the cursor does not move as I move the pen. until I release the button.

Its system wide.
I am on MAC OS and the problem occurs both on INTUOS and CINTIQ models.


please help. I signed up to get support.

wacom1
Posts: 893
Joined: Tue 29. Nov 2016, 09:46

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby wacom1 » Sat 26. May 2018, 07:38

The function of 'pan/scroll' is moving the current document under the pen instead of moving the pointer. If you don't want that, configure the button for other scroll settings depending on the application.


Return to “Pen Computers”