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Pan/Scroll Cursor stuck. Mouse not moving until release.

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 1
Joined: Fri 5. Oct 2018, 17:14

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby MattBurn » Fri 5. Oct 2018, 17:18

thegamekid93 wrote:I have one of my pen buttons set to Pan/Scroll when I hold it the cursor does not move as I move the pen. until I release the button.

Its system wide.
I am on MAC OS and the problem occurs both on INTUOS and CINTIQ models.

please help. I signed up to get support.

Been going through the same thing. Super annoying to deal with.
Found an older driver that fixed the problem for me on the Wacom Asia site.

Driver 6.3.25-2 for Mac OS X ... ets_tid=47

Posts: 1
Joined: Tue 9. Oct 2018, 09:41

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby aakaravaev » Tue 9. Oct 2018, 09:47

wacom1 wrote:The pointer should not move while scrolling with the new variable scroll function. Only the dcoument should move. - If you want different behaviour, use the other scroll function in the driver.

Why did you decide that? Cursor should move while I move my hand. It is really unpredictable and annoying behaviour.

Please add checkbox «Move cursor while scroll» in next update. Let users decide whether cursor should move or not.

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