Page 3 of 5

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Sat 5. Jan 2019, 10:17
by thanulee
I even subscribed for this. I have to use older drivers. Fix it its super annoying and no way to get used to this behavior

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Fri 18. Jan 2019, 17:12
by bastyani
Hi, I also registered on the forum just for this one problem. Never had other problems in the 20+ years of using Wacom products but this is really (as others also said) "super annoying". Lots of users seeking help and fix and reporting frustration also on other forums. I updated to the latest drivers
(as of this writing 6.3.32-4) but the problem is still there. This behaviour is not ok. Can you please fix this ASAP? Thank you!

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Mon 11. Feb 2019, 08:16
by bastyani
Hi! Is there anything new?? Does the admin has some info from Wacom regarding this problem? When can we expect a fix?

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Mon 11. Feb 2019, 11:32
by wacom5
Please be patient. This will eventually be fixed in a future driver update.

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Sat 9. Mar 2019, 09:09
by wvwang
wacom5 wrote:Please be patient. This will eventually be fixed in a future driver update.


It's been 7 months, still no fix/update?

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Mon 11. Mar 2019, 08:32
by wacom5
Unfortunately not. Once I hear something I will post it here.

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Mon 11. Mar 2019, 11:39
by bastyani
Nothing new???? It is almost 10 months now?!?! Great.. Really...

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Tue 12. Mar 2019, 11:06
by wacom5
Please be patient. We haven't released a new driver update for a while. The next release will contain several changes so let's see what the driver team is able to do. Be aware that there may be other issues with higher priority. We don't know...

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Fri 15. Mar 2019, 07:47
by wacom5
The driver team has released a new Windows driver yesterday where this issue is addressed. Please see:https://cdn.wacom.com/u/productsupport/drivers/win/professional/releasenotes/Windows_6.3.33.html

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Fri 22. Mar 2019, 00:22
by wvwang
Will there be a Mac version of the update soon? Thanks