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Make RealSense camera work?

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 2
Joined: Sat 14. Jul 2018, 16:16

Make RealSense camera work?

Postby WhichwayJanus » Sat 14. Jul 2018, 17:04

My MobileStudio Pro keeps bugging me about calibrating the RealSense camera on the back of the device, but when I launch the calibrator it fails with an Invalid Argument error. Is there any way to fix this? Is there any way to use the back camera without signing up for a very expensive 3D scanning program? Thanks.

Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Make RealSense camera work?

Postby wacom1 » Tue 17. Jul 2018, 09:42

The camera should work fine normally without calibration, but if you need this: the error shows in the combination of Windows Fall Creators Update (and later) and is an error in the Intel software. You would need either a newer Intel software for Intels RealSense camera or revert to an earlier version of Windows10. (Not sure, if there is now an updated Intel driver for this issue.)

Posts: 2
Joined: Sat 14. Jul 2018, 16:16

Re: Make RealSense camera work?

Postby WhichwayJanus » Tue 17. Jul 2018, 17:54

Thanks. I now have it working as an ordinary camera, which is good enough for me.

Posts: 3
Joined: Fri 31. Aug 2018, 11:18

Re: Make RealSense camera work?

Postby sabillano » Fri 31. Aug 2018, 11:21

I am interested in this issue. What can be done? since I bought the MSP13" with the 3D camera I want to use it. But I can't since Aprils 2017 Windows update.

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