DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver will be released early this week. Keep an eye out in the Wacom Desktop Center for the update notice. However, a new Mac OS security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946


Wacom Drivers:
June 2018: New drivers released version 6.3.30 for Win and 6.3.30 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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Make RealSense camera work?

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
WhichwayJanus
Posts: 2
Joined: Sat 14. Jul 2018, 16:16

Make RealSense camera work?

Postby WhichwayJanus » Sat 14. Jul 2018, 17:04

My MobileStudio Pro keeps bugging me about calibrating the RealSense camera on the back of the device, but when I launch the calibrator it fails with an Invalid Argument error. Is there any way to fix this? Is there any way to use the back camera without signing up for a very expensive 3D scanning program? Thanks.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Make RealSense camera work?

Postby wacom1 » Tue 17. Jul 2018, 09:42

The camera should work fine normally without calibration, but if you need this: the error shows in the combination of Windows Fall Creators Update (and later) and is an error in the Intel software. You would need either a newer Intel software for Intels RealSense camera or revert to an earlier version of Windows10. (Not sure, if there is now an updated Intel driver for this issue.)

WhichwayJanus
Posts: 2
Joined: Sat 14. Jul 2018, 16:16

Re: Make RealSense camera work?

Postby WhichwayJanus » Tue 17. Jul 2018, 17:54

Thanks. I now have it working as an ordinary camera, which is good enough for me.

sabillano
Posts: 2
Joined: Fri 31. Aug 2018, 11:18

Re: Make RealSense camera work?

Postby sabillano » Fri 31. Aug 2018, 11:21

I am interested in this issue. What can be done? since I bought the MSP13" with the 3D camera I want to use it. But I can't since Aprils 2017 Windows update.


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