Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Mac-Based Companion?

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Johnbarnesiii
Posts: 4
Joined: Sun 8. Jul 2018, 20:59

Mac-Based Companion?

Postby Johnbarnesiii » Thu 19. Jul 2018, 19:41

Hi guys,

I’m looking for a Companion that is Mac based. Will Wacom ever make a Companion using Mac OS instead of Windows?

Otherwise, what are some Mac-based alternatives or workarounds?

For example, is it possible to run Mac OS onto the Windows based Companion using VirtualBox or something of the like?

Other options I’ve read about are ModBook Pro by Axiotron, however those appear to be discontinued and don’t work with current Mac models.

I don’t want to go iPad bc I want to use Adobe Photoshop & Illustrator.

Are there any other suggestions?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Mac-Based Companion?

Postby wacom1 » Fri 20. Jul 2018, 13:44

This is not legally possible as long as Apple does not allow MacOS to run on non-Apple hardware.

Johnbarnesiii
Posts: 4
Joined: Sun 8. Jul 2018, 20:59

Re: Mac-Based Companion?

Postby Johnbarnesiii » Fri 20. Jul 2018, 18:33

Interesting, I wasn’t aware Apple doesn’t allow Mac OS to run on Windows, especially considering that Boot Camp software for Mac legally runs Windows on a Mac!

With that said, what are some alternatives? Is Wacom planning to make a Mac OS based MobileStudio Pro?

I was thinking a Cintiq with a Mac Mini attached could work, then I forgot that it needs to be plugged in at all times bc it doesn’t have built in battery.

Are the Axiotron ModBook Pros obsolete? How else can I get a portable Wacom pen computer running Mac OS, legally of course? What are my options?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Mac-Based Companion?

Postby wacom1 » Sat 21. Jul 2018, 09:01

Bootcamp is Apple software that allows to run Windows on Macs. The other direction is not allowed by Apple. Unless Apple changes its mind, MacOS will only run on Apples own hardare and not on computers from other companies. - You can attach a Companion2 to a Mac and use it as monitor and input device for the Mac.

Johnbarnesiii
Posts: 4
Joined: Sun 8. Jul 2018, 20:59

Re: Mac-Based MobileStudio Pro?

Postby Johnbarnesiii » Sun 22. Jul 2018, 20:16

Thank you, two more questions:

1) Is Wacom ever planning to make a Mac OS based MobileStudio Pro?
2) In the absence of a Mac-based MobileStudio Pro, what is the next most portable option to get closest to a Mac-based MobileStudio Pro? Is it simply to buy a MacBook Pro and attach a Cintiq? Ideally I'm looking for all in solution, not just using the MSP as a monitor as you suggest. It must be portable.

Thanks!

Johnbarnesiii
Posts: 4
Joined: Sun 8. Jul 2018, 20:59

Re: Mac-Based Companion?

Postby Johnbarnesiii » Tue 24. Jul 2018, 19:36

I didn’t hear back, just wondering...

1) Is Wacom ever planning to make a Mac OS based MobileStudio Pro?

2) In the absence of a Mac-based MobileStudio Pro, what is the next most portable option to get closest to a Mac-based MobileStudio Pro? Is it simply to buy a MacBook Pro and attach a Cintiq? Ideally I'm looking for all in solution, not just using the MSP as a monitor as you suggest. It must be portable.

Thank you.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Mac-Based Companion?

Postby wacom1 » Fri 27. Jul 2018, 07:43

Wacom is not planning anything that is not legally possible. Only Apple can provide computers with MacOS.


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