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Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
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Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Red after image on Mobilestudio pro 16
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dylanteague
- Posts: 8
- Joined: Wed 15. Aug 2018, 10:01
Red after image on Mobilestudio pro 16
Have noticed a red after image when moving high contrast images on screen, most noticable with black text on white background. This never happened with my companion first ed. Is it normal?
Re: Red after image on Mobilestudio pro 16
Did you reset your graphics driver to default already? Maybe some of the graphics settings are off?
Please contact us on http://www.wacom.com/support/contact-support for further investigation.
Please contact us on http://www.wacom.com/support/contact-support for further investigation.
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dylanteague
- Posts: 8
- Joined: Wed 15. Aug 2018, 10:01
Re: Red after image on Mobilestudio pro 16
No only just turned it on for the first time.
Re: Red after image on Mobilestudio pro 16
In this case please contact us on http://www.wacom.com/support/contact-support for further investigation.Thanks!
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dylanteague
- Posts: 8
- Joined: Wed 15. Aug 2018, 10:01
Re: Red after image on Mobilestudio pro 16
Please can you just post up the recommended graphics settings. I can't be bothered to go through the support case I had enough of that with the dodgy power socket on the companion.
Re: Red after image on Mobilestudio pro 16
This is not about graphics settings, this is about troubleshooting and eventually repairs.