News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Red after image on Mobilestudio pro 16
-
dylanteague
- Posts: 11
- Joined: Wed 15. Aug 2018, 10:01
Red after image on Mobilestudio pro 16
Have noticed a red after image when moving high contrast images on screen, most noticable with black text on white background. This never happened with my companion first ed. Is it normal?
Re: Red after image on Mobilestudio pro 16
Did you reset your graphics driver to default already? Maybe some of the graphics settings are off?
Please contact us on http://www.wacom.com/support/contact-support for further investigation.
Please contact us on http://www.wacom.com/support/contact-support for further investigation.
-
dylanteague
- Posts: 11
- Joined: Wed 15. Aug 2018, 10:01
Re: Red after image on Mobilestudio pro 16
No only just turned it on for the first time.
Re: Red after image on Mobilestudio pro 16
In this case please contact us on http://www.wacom.com/support/contact-support for further investigation.Thanks!
-
dylanteague
- Posts: 11
- Joined: Wed 15. Aug 2018, 10:01
Re: Red after image on Mobilestudio pro 16
Please can you just post up the recommended graphics settings. I can't be bothered to go through the support case I had enough of that with the dodgy power socket on the companion.
Re: Red after image on Mobilestudio pro 16
This is not about graphics settings, this is about troubleshooting and eventually repairs.