Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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https://www.wacom.com/en-us/support?guideId=015-916

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Drawing software:
If you wondering which software to choose, check the trial versions below:

Mobile Studio Pro 16"

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
IhaboAzzamo
Posts: 3
Joined: Sun 11. Dec 2016, 10:01

Mobile Studio Pro 16"

Postby IhaboAzzamo » Sun 11. Dec 2016, 10:05

Hi,

Thats the first time in my life that i write in a forum, Hello together.

I have a problem with the new "mobile studio pro". Is there any way to deactivate the "touch ring" (just the "touch" function)
because for the softwares i use its just uncomfortable.

I hope someone can help.

Regards

Ihabo

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Mobile Studio Pro 16"

Postby wacom1 » Mon 12. Dec 2016, 09:00

Open the tablet settings, select the 'functions' ->touchring panel. There are 4 different options (zoom/rotate, brush size etc). You can set all for options to 'disabled', then the touchring has no effect anymore.

IhaboAzzamo
Posts: 3
Joined: Sun 11. Dec 2016, 10:01

Re: Mobile Studio Pro 16"

Postby IhaboAzzamo » Wed 14. Dec 2016, 10:55

Dear Wacom, Thanks for fast reply.

i want functions on the ring, but i need to deactivate just the "touch" function, i still want to hit the buttons for function.

Regards

Ihabo

maxforward
Posts: 15
Joined: Wed 4. Jan 2017, 20:53

Re: Mobile Studio Pro 16"

Postby maxforward » Wed 4. Jan 2017, 21:02

I would also really love this same request- I'm sure the touch sensitive rocker is nice for some but it is useless for others who have a workflow that requires more discrete toggling and incrementing. I know many others who feel the same way- and it seems like it should be possible to implement this change in a driver update. I really liked the rocker ring on the first generation Cintiq Companion.

Currently, I have all the rocker ring buttons on my MSP 16 disabled.

paintsd
Posts: 3
Joined: Tue 3. Jan 2017, 19:12

Re: Mobile Studio Pro 16"

Postby paintsd » Thu 5. Jan 2017, 13:52

I would also like to request this feature.

If the touch function of each of the 4 points could be turned off individually that would perfect, as I currently use one to cycle my history, but the rest are unused.

IvanStalio
Posts: 7
Joined: Mon 2. Jan 2017, 16:48

Re: Mobile Studio Pro 16"

Postby IvanStalio » Thu 5. Jan 2017, 15:16

Me too! I would like to disable the rotation touch movement on the ring, I want to use it just like the companion1, like 4 different express key.

TheNoLifeKing
Posts: 18
Joined: Sun 15. Jan 2017, 21:01

Re: Mobile Studio Pro 16"

Postby TheNoLifeKing » Sun 15. Jan 2017, 23:04

This is so annoying! Please update this feature wacom!

TheNoLifeKing
Posts: 18
Joined: Sun 15. Jan 2017, 21:01

Re: Mobile Studio Pro 16"

Postby TheNoLifeKing » Fri 8. Jun 2018, 21:46

Has anyone found a solution to this yet? I'm still hoping to use my MSP 4 rocker ring buttons as keystroke functions like I use my other buttons for

dylanteague
Posts: 8
Joined: Wed 15. Aug 2018, 10:01

Re: Mobile Studio Pro 16"

Postby dylanteague » Sat 20. Oct 2018, 01:24

Is there any fix on this? On my cintiq companion ring I had shortcuts set for each button on the ring. The touch sensor thing on the msp is useless for me as I rest my hand there so I have to deactivate it.

mcpatto
Posts: 16
Joined: Mon 15. Oct 2018, 23:57

Re: Mobile Studio Pro 16"

Postby mcpatto » Sat 20. Oct 2018, 11:37

Bump! I also would love to have this feature. I used the rocker ring a lot in my cintiq 13, however I cant fit the touch ring at all in my workflow. it´s just a waste of buttons for me :(


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