Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
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Companion 2 How to turn off touch for specific program

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
KapaWaco
Posts: 7
Joined: Thu 15. Dec 2016, 22:27

Companion 2 How to turn off touch for specific program

Postby KapaWaco » Fri 24. Aug 2018, 11:30

Hi you all!

I need to turn off touch function for specific program, and work only with my pen,
because my tablet(or a program) seems not to handle my pen and my hand well at the same time and they interfere and make chaos sometimes.

When I try to turn it off from Wacom Properties, I choose the right specific program then it actually turns it off everywhere. I dont know if its supposed to be like that but I would like to turn it off only for one application.

I could solve it with any express key, but was wondering if Wacom Properties and then just switching applications would work.

Thanks in advance!!

KapaWaco
Posts: 7
Joined: Thu 15. Dec 2016, 22:27

Re: Companion 2 How to turn off touch for specific program

Postby KapaWaco » Thu 4. Oct 2018, 07:09

Anyone? No-one?
Im still struggling... :(

wacom5
Posts: 244
Joined: Tue 8. Aug 2017, 14:35

Re: Companion 2 How to turn off touch for specific program

Postby wacom5 » Thu 4. Oct 2018, 08:32

You can't disable touch for only specific tasks. Touch is either ON or OFF and this is actually managed by Windows. What you can do is enable or disable certain gestures for specific applications.

In any case, it sounds as if palm rejection is not working properly with your software. If you have the latest Windows 10 updates, check the following:
Settings > Devices > Pen & Windows Ink > Ignore touch input when I'm using my pen > On


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