Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Artec Studio

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Vengance
Posts: 1
Joined: Mon 29. Oct 2018, 10:30

Artec Studio

Postby Vengance » Mon 29. Oct 2018, 11:51

Artec says that they offer Artec Studio for Wacom Studio Pro, is this option still available for Studio Pro 16 and If I understand correctly it is 1-year licence. What will be the cost per year aftet this? Also, is it possible to see demo of the scanning process before purchase?

tomatogoatee
Posts: 44
Joined: Wed 18. Jan 2017, 14:21

Re: Artec Studio

Postby tomatogoatee » Wed 7. Nov 2018, 15:37

I believe the offer is still good, as it's part of the bundled software on the tablet. After the year, you're shuffled off to Artec's website where you can purchase a brand new license for the low-low price of USD $1200/year.

HOWEVER (dot dot dot)

The Intel Realsense R200 camera in the MSP has been obsoleted by Intel and they do not offer any new drivers for it. As a result, with the Creator Update to Windows 10, you cannot run the calibration tool as it simply crashes.

I played with the scanner when I first got my MSP and the experience was... Interesting. First off, it will not work outdoors. Period. I tried to scan my car, but sunlight screws with the camera too much and it will not identify the object you're trying to scan. Second, the object can't be too small. Anything under a foot tall, unless it's a box, will just be a blob. Which brings us to third, the resolution isn't the best. Scanning something large with few details (chair, table, sofa) will give you a relatively workable model. Anything more detailed, like a human or statue, will be best suited as a starting point. The important thing to remember with the scanner is to be patient (which can be hard after about 10 minutes holding a 5-pound tablet at arms-length).

So, in a nutshell, don't buy the MSP for it's 3D scanning capability.


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