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Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

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Can MSP connect to internet using ethernet cable?

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 2
Joined: Wed 31. Oct 2018, 08:08

Can MSP connect to internet using ethernet cable?

Postby toxicguest » Wed 31. Oct 2018, 11:15

Hi all,
I have recently purchased an ethernet cable and a type-C ethernet adaptor. I have plugged the type-C to the middle socket, and, ethernet cable directly to the router on the other hand. But the window 10 in my MSP does not seems to show a successful connection. What it stated after diagnosis is that the "ethernet" does't have a valid IP configuration.

Any one can help? Thanks in advance.

Posts: 169
Joined: Tue 8. Aug 2017, 14:35

Re: Can MSP connect to internet using ethernet cable?

Postby wacom5 » Fri 2. Nov 2018, 08:31

I haven't actually tested this. Normally we just use the Wi-Fi connection.
I would suggest you to make sure Windows is fully updated and maybe try a different adaptor.

Posts: 169
Joined: Tue 8. Aug 2017, 14:35

Re: Can MSP connect to internet using ethernet cable?

Postby wacom5 » Wed 7. Nov 2018, 15:48

Update: I have tested this and it worked fine. I used a generic brand less adaptor and an old adaptor from Apple.
I got an instant connection. No configuration was required whatsoever.
Please try a different adaptor and make sure Windows is fully updated.

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