Goodmorning everyone,
I recently purchased a Wacom studio pro 16 "from 256gb, I would like to ask who uses it and knows it if:
-Is it normal that you warm a little in the lower right side?
-With the attached battery charger warms up more can you use a ThermaPak HeatShift to reduce the risk of component breakage?
-Is it spoiling if I also use it with the charger?
Thanks in advance
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Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581
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Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
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The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.
Information on Wacom studio pro 16 "from 256gb
Re: Information on Wacom studio pro 16 "from 256gb
Hi,
Yes the lower right side seems to be where the harddrive and/or processor is located, so this part is always warmer (sometime hot)) than left side.
I have trouble with my MSP 16 256GB, when I used it without the charger with Autodesk Sketchbook, it turning off by itself, my only solution for now is to plug it with the charger, so I hope it is not spoiling it.
Yes the lower right side seems to be where the harddrive and/or processor is located, so this part is always warmer (sometime hot)) than left side.
I have trouble with my MSP 16 256GB, when I used it without the charger with Autodesk Sketchbook, it turning off by itself, my only solution for now is to plug it with the charger, so I hope it is not spoiling it.
Re: Information on Wacom studio pro 16 "from 256gb
Airon66 wrote:Goodmorning everyone,
I recently purchased a Wacom studio pro 16 "from 256gb, I would like to ask who uses it and knows it if:
-Is it normal that you warm a little in the lower right side?
-With the attached battery charger warms up more can you use a ThermaPak HeatShift to reduce the risk of component breakage?
-Is it spoiling if I also use it with the charger?
Thanks in advance
It's normal the device warms up a bit when you are using it. I'm not sure the ThermaPak will do anything but it should not harm the device as long as it doesn't cover the airflow vents.
I would not recommend you to use the device plugged all the time. You should give the battery some use to help prolong it's life span.
Re: Information on Wacom studio pro 16 "from 256gb
thank you so much