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Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
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Information on Wacom studio pro 16 "from 256gb

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Airon66
Posts: 2
Joined: Thu 15. Nov 2018, 14:59

Information on Wacom studio pro 16 "from 256gb

Postby Airon66 » Tue 20. Nov 2018, 18:03

Goodmorning everyone,

I recently purchased a Wacom studio pro 16 "from 256gb, I would like to ask who uses it and knows it if:

-Is it normal that you warm a little in the lower right side?
-With the attached battery charger warms up more can you use a ThermaPak HeatShift to reduce the risk of component breakage?
-Is it spoiling if I also use it with the charger?

Thanks in advance

ekkaart
Posts: 2
Joined: Wed 21. Nov 2018, 03:26

Re: Information on Wacom studio pro 16 "from 256gb

Postby ekkaart » Wed 21. Nov 2018, 03:32

Hi,
Yes the lower right side seems to be where the harddrive and/or processor is located, so this part is always warmer (sometime hot)) than left side.
I have trouble with my MSP 16 256GB, when I used it without the charger with Autodesk Sketchbook, it turning off by itself, my only solution for now is to plug it with the charger, so I hope it is not spoiling it.

wacom5
Posts: 233
Joined: Tue 8. Aug 2017, 14:35

Re: Information on Wacom studio pro 16 "from 256gb

Postby wacom5 » Wed 21. Nov 2018, 09:11

Airon66 wrote:Goodmorning everyone,

I recently purchased a Wacom studio pro 16 "from 256gb, I would like to ask who uses it and knows it if:

-Is it normal that you warm a little in the lower right side?
-With the attached battery charger warms up more can you use a ThermaPak HeatShift to reduce the risk of component breakage?
-Is it spoiling if I also use it with the charger?

Thanks in advance


It's normal the device warms up a bit when you are using it. I'm not sure the ThermaPak will do anything but it should not harm the device as long as it doesn't cover the airflow vents.
I would not recommend you to use the device plugged all the time. You should give the battery some use to help prolong it's life span.

Airon66
Posts: 2
Joined: Thu 15. Nov 2018, 14:59

Re: Information on Wacom studio pro 16 "from 256gb

Postby Airon66 » Fri 23. Nov 2018, 10:46

thank you so much


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