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Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Mobile Pro studio 16 i7 won't turn on

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Youness
Posts: 2
Joined: Wed 19. Dec 2018, 09:40

Wacom Mobile Pro studio 16 i7 won't turn on

Postby Youness » Wed 19. Dec 2018, 11:43

Hi Wacom
i' have a Wacom Mobile pro studio 16 that won't turn on , it was running a game before it turned off itself , i want to know what i can do to repair it , i'm located in morocco , Casablanca city . pliz i need a help urgently , i have a lot of work to finish .

Thanks in advance

wacom5
Posts: 569
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Mobile Pro studio 16 i7 won't turn on

Postby wacom5 » Thu 20. Dec 2018, 09:02

Hi. You should definitely contact your dealer for warranty handling. If your dealer is not able to help, please check with customer support what are the options: https://support.wacom.com/

Youness
Posts: 2
Joined: Wed 19. Dec 2018, 09:40

Re: Wacom Mobile Pro studio 16 i7 won't turn on

Postby Youness » Fri 21. Dec 2018, 09:52

Thanks for the response , my Wacom mobile pro studio was a bithday gift that i had almost a year ago , and i d'ont have warranty , i want to know where i can send it to repair it .. i'm in moroco and often in france so if you can give me an adrss where i can give it to repair . thanks a lot


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