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Wacom Mobile Pro studio 16 i7 won't turn on

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Youness
Posts: 2
Joined: Wed 19. Dec 2018, 09:40

Wacom Mobile Pro studio 16 i7 won't turn on

Postby Youness » Wed 19. Dec 2018, 11:43

Hi Wacom
i' have a Wacom Mobile pro studio 16 that won't turn on , it was running a game before it turned off itself , i want to know what i can do to repair it , i'm located in morocco , Casablanca city . pliz i need a help urgently , i have a lot of work to finish .

Thanks in advance

wacom5
Posts: 1095
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Mobile Pro studio 16 i7 won't turn on

Postby wacom5 » Thu 20. Dec 2018, 09:02

Hi. You should definitely contact your dealer for warranty handling. If your dealer is not able to help, please check with customer support what are the options: https://support.wacom.com/
Need immediate help? Contact our Support: https://support.wacom.com

Youness
Posts: 2
Joined: Wed 19. Dec 2018, 09:40

Re: Wacom Mobile Pro studio 16 i7 won't turn on

Postby Youness » Fri 21. Dec 2018, 09:52

Thanks for the response , my Wacom mobile pro studio was a bithday gift that i had almost a year ago , and i d'ont have warranty , i want to know where i can send it to repair it .. i'm in moroco and often in france so if you can give me an adrss where i can give it to repair . thanks a lot


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