NEW tablet driver 6.3.22-3 for OSX released. For release notes use the link below the driver on the download page. Problem mit modifiers on keyboard getting stuck was fixed.

Laste version for for Windows 6.3.21-10: Fixed several problems related to touch on display tablets. Last update for an issue with transferring paper sketches or sketching in Inkspace

severe light leaking and dead pixels

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
lucarossini
Posts: 1
Joined: Sat 21. Jan 2017, 17:35

severe light leaking and dead pixels

Postby lucarossini » Sat 21. Jan 2017, 17:41

Hi, I have a MobileStudio Pro 16, the 3200euros one. I'm experiencing severe light leaks from the top corners (keeping the dial and buttons on the left) an the monitor has a little cluster of dead pixels down on the left. The dead pixels are rarely a problem, but the light leaks tend to affect the luminosity of the corners even with not-dark images, and I am worried that if they augment the screen will become unusable.

Having bought the PC on Amazon I can still return it, but I wanted to understand if the light leaks is something that affects all units or not. If it does I might return it for good, otherwise I can try asking for another machine.

thanks!

wraczlavski
Posts: 2
Joined: Sun 16. Apr 2017, 20:50

Re: severe light leaking and dead pixels

Postby wraczlavski » Sun 16. Apr 2017, 21:01

I have some light leaks on mine, but it is visible only on the perfectly black background.
Can you post a photo?


Return to “Pen Computers”