NEW tablet drivers 6.3.21-10 for Windows and 6.3.21-8 for OSX released. For release notes use the link below the driver on the download page. Main change is support for the new Cintiq Pro 16 model and a new 'Wacom echo' feature for MobileStudio Pro.

for Windows: Fixed several problems related to touch on display tablets. Last update for an issue with transferring paper sketches or sketching in Inkspace

for OSX: Wavy lines problem fixed polus a number of other issues fixed or improved.

Alternate charger for MSP

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
EricDoggett
Posts: 8
Joined: Thu 5. Jan 2017, 19:44

Alternate charger for MSP

Postby EricDoggett » Mon 23. Jan 2017, 23:09

Hey everyone -

Since the MSP uses USB-C, has anyone had any success using a different charger for it? I'm thinking, specifically, the USB-C charger that comes with an Apple Macbook. Something that doesn't look like the brick from my 2002 Thinkpad. :) I wasn't sure if all USB-C chargers were the same in that regard?

Thanks!

Eric

BitRift
Posts: 4
Joined: Wed 8. Feb 2017, 11:48

Re: Alternate charger for MSP

Postby BitRift » Wed 8. Feb 2017, 11:52

Hi Eric,

I just tried it with a USB-C Macbook Pro charger with the Apple cable and it doesn't work.

I'd be interested to know if anything similar does work.

If I want to have two chargers for my MSP do I need to buy another official charger from Wacom?

Cheers, David

wacom1
Posts: 265
Joined: Tue 29. Nov 2016, 09:46

Re: Alternate charger for MSP

Postby wacom1 » Wed 8. Feb 2017, 13:55

USB-C supports different power 'profiles' from Profile 1 to 5. Since the MobileStudio Pro is a powerfull workstation device, it needs profile5 charging. In other words, if you charger can supply Profile 5: 5 Volts, 2A / 12 Volts, 5A / 20 Volts, 5A, max 100W, then it should work (of course we garantee only the included Wacom charger). Profile1-4 will not provide sufficient power.

mem5000
Posts: 21
Joined: Fri 30. Dec 2016, 16:05

Re: Alternate charger for MSP

Postby mem5000 » Wed 1. Mar 2017, 03:20

So, has anyone found a product that FOR SURE works?

Wacom still doesn't sell the power supply separately, as of last week.

I'm afraid of using the wrong one. I know usb-c devices can get damaged if you use something you shouldn't.

EricDoggett
Posts: 8
Joined: Thu 5. Jan 2017, 19:44

Re: Alternate charger for MSP

Postby EricDoggett » Wed 1. Mar 2017, 03:59

Nothing I've found yet. In fact, I found this article that specifically calls out the disaster of USB-C - in that simply choosing the wrong cable can destroy your machine:

http://blog.fosketts.net/2016/10/29/tot ... derbolt-3/

Eric

mem5000
Posts: 21
Joined: Fri 30. Dec 2016, 16:05

Re: Alternate charger for MSP

Postby mem5000 » Wed 1. Mar 2017, 23:46

EricDoggett wrote:Nothing I've found yet. In fact, I found this article that specifically calls out the disaster of USB-C - in that simply choosing the wrong cable can destroy your machine:

http://blog.fosketts.net/2016/10/29/tot ... derbolt-3/

Eric



Mmmm... yes... i should like to avoid destroying my machine if possible! It was a gift from my wonderful fiance.

zepretender
Posts: 4
Joined: Mon 16. Jan 2017, 12:49

Re: Alternate charger for MSP

Postby zepretender » Wed 8. Mar 2017, 08:01

I'm still looking for an alternate charger for MSP...

MSP has been launch since a few month and users can't buy accessories yet. Come on Wacom, it's not serious at all !


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