Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

coming back from sleep or hibernation, keys dont work

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
denniscalero
Posts: 28
Joined: Fri 16. Dec 2016, 13:34

coming back from sleep or hibernation, keys dont work

Postby denniscalero » Fri 17. Feb 2017, 00:07

anybody notice this?

when my MSP 16 comes back from sleep or hibernation, the keys on the left no longer respond.

this is only since the most recent driver.

restart gets everything working again

Return to “Pen Computers”