Help! I just purchased a MobileSrudio Pro. Tomorrow all was working perfectly and today the tablet is not even detecting the stylus anymore...and neither the eraser! I don't undersand, help me please!
And sorry for my bad english: I'm french.
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If you have trouble to create a new user account and do not receive a confirmation Email, please contact our customer support https://www.wacom.com/en-gb/support and we will manually approve your account.
Please send an Email in which you tell us that you agree our Wacom privacy policy. Thank you for your understanding.
Wacom Drivers
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1
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Problems with pro pen 2 (MobileStudio Pro) !
Re: Problems with pro pen 2 (MobileStudio Pro) !
Open the Wacom desktop center, make sure the tablet is detected, check the pen/eraser in the driver diagnostics. - If no tablet is found, go to backup settings and try to reset the settings. - Conatct Wacom support for more detailed help.
Re: Problems with pro pen 2 (Cc MobileStudio Pro) !
wacom1 wrote:Open the Wacom desktop center, make sure the tablet is detected, check the pen/eraser in the driver diagnostics. - If no tablet is found, go to backup settings and try to reset the settings. - Conatct Wacom support for more detailed help.
Thank you for your reply! I tried and it worked