NEW tablet drivers 6.3.21-3 for Windows and 6.3.21-5 for OSX released. For release notes use the link below the driver on the download page. Main change is support for the new Cintiq Pro 16 model and a new 'Wacom echo' feature for MobileStudio Pro.

for Windows: Fixed several problems related to touch and [flash=][/flash]lag in Bluetooth connection mode.

for OSX: Resolved some problems on multi-monitor configurations, issues with touch and lag, alos a penclick and dragging issue in certain situations.

NOTE: When you are using a pen with Mac OS X 10.12, your lines might be wavy. What we are doing about it: We are working on a temporary fix to implement in the Wacom driver while Apple investigates the issue.

Touch input partially broken on CCH

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 1
Joined: Sun 5. Mar 2017, 14:52

Touch input partially broken on CCH

Postby aniruddha » Sun 5. Mar 2017, 15:00

First off, I'm glad to see the forums back up. Too bad the old discussions (especially about the lack of support for CCH) are gone.

On my CCH, Near the left and bottom edge, Touch input doesn't work at all or works erratically. This happens in Android as well as in hybrid mode in Windows. The input from the stylus works just fine across the screen, so this has not hindered my work use of the tablet but has rendered it pretty unusable in Android on the go. I'm guessing there's a hardware issue. I have also emailed the local(India) Wacom support a few days ago for it but haven't received any response since.

Please help.

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