Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Companion 1 to external Monitor...

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
akhenaton
Posts: 2
Joined: Tue 14. May 2019, 18:05

Companion 1 to external Monitor...

Postby akhenaton » Tue 14. May 2019, 18:52

Hello all,

So I managed to connect my Cintiq Companion 1 to an external Monitor (HP 2335).
Now the main problem is that as soon as I connect the screen the Companion flips the monitor and everything is upside down.

So basically I got

- Cintiq Companion 1 (lefhanded usage) upside down
- HP monitor working perfectly fine

I can rotate the Companion as a righhanded user and everything is fine, of course.
But I was wondering if there is a way to fix it without turning my Cintiq upside down.

Thanks in advance for the reply


J.

wacom5
Posts: 711
Joined: Tue 8. Aug 2017, 14:35

Re: Companion 1 to external Monitor...

Postby wacom5 » Wed 15. May 2019, 07:36

Hello.
You can change the orientation from the Windows Display Settings: https://support.microsoft.com/en-us/help/4027186/windows-10-change-screen-orientation

akhenaton
Posts: 2
Joined: Tue 14. May 2019, 18:05

Re: Companion 1 to external Monitor...

Postby akhenaton » Wed 15. May 2019, 13:42

Hello

Yeah I know but if I change the orientation from the Windows Display Settings, my Companion goes back to normal while the monitor goes upside down.
It's like if they are connected but inverted... don't know if it's clear


Return to “Pen Computers”