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Sound is stuttering

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
Posts: 6
Joined: Sat 6. Jul 2019, 07:56

Sound is stuttering

Postby dercartoontyp » Sat 6. Jul 2019, 08:26


I'm working with the mobile studio pro 16 on windows 10 and I have several problems. I'll post them seperately.

My second problem is the sound via blutooth. Sometimes (every 10 minutes) the sound appears clipped.
Then I'm changing to tabletsound, change the sound in after effects, try to play a wav file and sometimes it resets the sound
and I can work again. But what is the trigger for this annoying effect?

thank you,

Posts: 1196
Joined: Tue 8. Aug 2017, 14:35

Re: Sound is stuttering

Postby wacom5 » Mon 8. Jul 2019, 12:44


Does this happen with your speaker / headphones when connected to another device? Does it also happen when you connect another device to your MobileStudio Pro?

The way you describe the issue, should like interference. Check the surrounding environment and make sure there are no devices with the potential to disrupt the signal - disable Bluetooth on your phone; move the MSP away from Wi-Fi routers and/or wireless keyboards; etc.

See more tips here.
Need immediate help? Contact our Support:

Posts: 6
Joined: Sat 6. Jul 2019, 07:56

Re: Sound is stuttering

Postby dercartoontyp » Mon 8. Jul 2019, 17:42

Ok, I'm using blutooth headphones and a blutooth keyboard and of course wifi.. I'll try these tipps, thank you!

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