Ever since I have the Companion 2 it was having problems after wake up, but now it has become really frustrating - every time it wakes up from sleep, I cannot log-in, the pen is not working, bluetooth is not working, the express keys are not working, the keypad for entering the password doesn't open-up, and if I try to turn the screen off and on again with the power button, it just freezes with black screen, lightly lighten. Then all I can do is hard-restart it, loosing all open work.
(Windows 10, recent updates)
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011
Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912
Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011
Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912
Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Cintiq Companion 2 stuck every time after sleep
Re: Cintiq Companion 2 stuck every time after sleep
Try to remove and reinstall the updates and see if that helps.
If it doesn't, then you probably need to reinstall Windows.
If it doesn't, then you probably need to reinstall Windows.