News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.



Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

painting instead of rightclick with pen

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
dercartoontyp
Posts: 6
Joined: Sat 6. Jul 2019, 07:56

painting instead of rightclick with pen

Postby dercartoontyp » Sun 8. Sep 2019, 09:13

Hello,

I've bought a Mobile Studio Pro to work on the road and since then I'm trying to fix softwarebugs. Wacom says its not our problem, Windows says its Wacom, third-party-plugin-people say, we dont know.. And 'm siting here and can not work and have to write again in this forum.

My actual problem is the pen click. Yesterday it worked. Right click on pen in Photoshop, is like clicking the right mousebutton, but today suddenly the pen paints a dot or a line. The same with the other pen button.

Es hat schon lange genug gedauert diesen Windows Ring zu entfernen, der Ring war weg, aber auf einmal konnte ich nicht mehr zeichnen. Es hat Tage gedauert, bis ich das Gerät verwenden konnte. Jetzt lief es und plötzlich nicht mehr. ihr stellt hochwertige teure Geräte vor und die Nutzer müssen nicht selten schnell und nachts oder übers Wochenende abliefern. ich habe keine Lust lange troubleshooting listen im internet durchzusuchen oder sämtliche Anfrage auf englisch zu formulieren. ich möchte, dass eure Geräte funktionieren. Klärt das mit Windows, baut ein eigenes betriebssystem, mir egal hauptsache es funktioniert endlich ohne Probleme!

wacom5
Posts: 1196
Joined: Tue 8. Aug 2017, 14:35

Re: painting instead of rightclick with pen

Postby wacom5 » Mon 9. Sep 2019, 09:26

Hello.
Have you tried the steps here: http://forum.wacom.eu/viewtopic.php?f=11&t=2620
Need immediate help? Contact our Support: https://support.wacom.com


Return to “Pen Computers”