Hello,
I tried to reset my msp 13 after 4 years to have a fresh start. I tried it with going to windows settings>recovery settings>reset this pc. However, this process failed many times with different errors. It said: Resetting failed or without saying nothing it has undone the changes and turned back to my normal pc. I was like ok then I will keep using my msp as I used to since it had no major problems. But after that resetting tries, it stopped working with Wacom link. I tried connecting it to my MacBook and it stopped working too. Instead of turning into a Cintiq it charges the mac ( By the way my msp was not working properly with my macbook, Touch settings and photoshop was not working as smooth as with my pc. That's another reason I wanted to reset my msp.) After that, I thought reformatting will recover any corrupted windows settings and bring a fresh msp. But it turned out wacom link is still not working with any dongle. It used to work with middle dongle as you know.
I installed latest wacom driver to my msp. (wacom desktop center)
Maybe I am missing a really simple thing to install and you guys can guide me through it.
Thanks a lot
Anday,
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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
MSP 13 stopped connecting to my PC with Wacom Link
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- Posts: 1
- Joined: Tue 17. Mar 2020, 18:12
Re: MSP 13 stopped connecting to my PC with Wacom Link
Could the Wacom Link be defective? do you have the chance to try with a different adapter?
The issues you described having with your Mac is most likely related to a driver setting so please make sure you update to the latest driver.
The issues you described having with your Mac is most likely related to a driver setting so please make sure you update to the latest driver.
Need immediate help? Contact our Support: https://support.wacom.com
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- Posts: 1
- Joined: Fri 17. Jul 2020, 02:11
Re: MSP 13 stopped connecting to my PC with Wacom Link
You should change a new Wacom