Hello
I’ve been connecting my MBS-13 to my MacBook Pro, and it has been working perfectly fine for a while. Suddenly, it just wouldn’t connect anymore.
I’m using a USB-C connection (using the middle port on the MBS). I also updated the driver. Tried it a couple of times and it still wouldn’t connect.
Any thoughts?
Thanks
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
Trouble Connecting MBS to MacBook Pro
Re: Trouble Connecting MBS to MacBook Pro
I assume you mean a MobileStudio Pro 13. Can you clarify which version?
Are you connecting directly USB-C from the MSP to a USB-C port in your Mac or are you using any adapters to connect to the Mac? Have you tried a different USB-C cable?
Are you connecting directly USB-C from the MSP to a USB-C port in your Mac or are you using any adapters to connect to the Mac? Have you tried a different USB-C cable?
Need immediate help? Contact our Support: https://support.wacom.com