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Companion 2 turns off

Posted: Fri 20. Nov 2020, 07:36
by Junior2004
My Wacom Companion 2 shuts down when I run my graphics program. The windmills are loud.
You hear often that the computer is working but the screen is black?
what could be the cause what advice?

Re: Companion 2 turns off

Posted: Fri 20. Nov 2020, 15:29
by wacom5
Probably an issue with the graphics card overheating. You need to contact our support.

Re: Companion 2 turns off

Posted: Fri 20. Nov 2020, 15:42
by Junior2004
is the graphics card integrated with the processor? is it some other IC

Re: Companion 2 turns off

Posted: Mon 23. Nov 2020, 13:18
by wacom5
It is integrated into the Motherboard.