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New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
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My Wacom Cintiqu Companion 2 has no Wacom softwere

Cintiq Companion, Cintiq Companion Hybrid, Cintiq Companion 2 and MobileStudio Pro
OneOneSeven
Posts: 1
Joined: Wed 5. Apr 2017, 14:58

My Wacom Cintiqu Companion 2 has no Wacom softwere

Postby OneOneSeven » Wed 5. Apr 2017, 15:09

I recently bought a used WCC2.
After completing the setup I was looking for the calibration settings and realized that the 'Wacom desktop center' was not appearing on the start menu and then that there was no Wacom software on the device at all. No desktop center, tablet properties or display settings.

When I tried to install these things from the Wacom website they would not work properly (the cursor is still the little cross instead of the mouse cursor) and some even resulted in a "There is no compatible device" message. I've tried resetting the device and it still doesn't work.

I can't tell if the previous owner or the seller botched a reformat of the device or not, but I'd rather find a solution then have to send the thing back.

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